Service Stream

Contractor Management System

About Contractor Management

Service Stream cares about the safety of our people, our clients and the community.

Safety is at the core of everything we do.

Our commitment to health and safety is all about our people, our partners and the communities in which we operate. We continually adopt best practice, learn from experiences and strive to improve the way we operate.

To underscore and strengthen these commitments, contractors working for Service Stream must register and maintain their compliance in an online Contractor Management System.

The system is managed on behalf of Service Stream by Pegasus, workforce management software and safety experts.


Contractor workers will be registered by their employer in the Service Stream Contractor Management System.

The process is completed in steps in an online portal:

  1. Create a business account in the Contractor Management System
  2. Create profiles for your employees who work for Service Stream
  3. Select the role/s they perform for Service Stream on each project
  4. Upload their qualifications and competencies (licences, tickets)
  5. Depending on project, book online inductions which they complete before attending site

This information is verified by Pegasus safety specialists. Compliant and inducted workers are issued with access ID cards linked to their online profile – their passport to access Service Stream sites.


Pegasus connects a competent workforce. They manage the Contractor Management System on behalf of Service Stream.

Forged in deep industrial expertise, our software was first developed in 1998 to keep Australian workers safe on site.

Our commitment to workplace safety was as uncompromising then as it is now. The complete Pegasus workforce management solution:

  • provides immediate access to data on the workforce
  • manages all training and inductions
  • administers compliance and pre-qualification documents
  • manages the qualifications and competency, including licences and medicals, of all workers on a project
  • awards accreditation upon successful completion of inductions and assessments
  • provides tools for audit, investigation and inspection of businesses and workers
  • offers online and call centre support
  • manages contractor performance over term of their contract