How To Register

Your Workers

How To Register

Please follow the steps below to register your workers as contractors for Service Stream.

We suggest you read through the instructions before you get started, and allow yourself time to source and upload the information needed. A nominated administrator from your business will be required to complete the steps below for each worker who needs site access.

User guides with screenshots can be found on the Help and Resources page.

Which Projects Require Registration?

Currently, the projects listed below requires workers to register in the Service Stream Contractor Management System:

  • CityLink
  • Civil Delivery
  • Coliban Water
  • ConnectSydney
  • Dandenong South Depot – Traffic Support
  • Fabrication Morwell
  • Fixed Networks – NBN Projects
  • Fixed Networks – Operations & Maintenance
  • Fixed Networks – Optus Colossus
  • Fixed Networks – Relocations
  • Graham Farmer Freeway Tunnel Operation and Maintenance and Incident Response Service
  • Kingsford Smith Drive (KSD) ITS
  • Managed Motorways and ITS Maintenance VIC
  • Mount Piper
  • National Broadband Network
  • Peninsula Link (Pen Link) – Operations South
  • Port Melbourne Depot
  • Port River Expressway – Operations West
  • Power North
  • Power South Australia
  • Power Tasmania
  • Power Victoria South
  • Rural Network Contract (RNC) – Operations West
  • SA Road Services Zone 4
  • SA Water Field Operations Metro
  • Service Stream Wireless
  • South East Water
  • Telecommunications TPS
  • Transurban MSA
  • WA Transport Infrastructure Civil

Let’s get started!

Step 1 > Create your account

Click the button above to go to the system and create an account. Already have an account? Select Back to Login to login.

> Start by selecting the country your business operates in, and then search for your Business Number

> Enter contact details, including email and business address, and phone number

> Select Request Registration to have the business registration verified and be emailed login details

The next steps are to add your workers to ensure their compliance.

Step 2 > Login to add your workers

Start by selecting Manage Roles and then Add New Employee. From here, enter and save their personal contact details, address, phone and email.

Step 3 > Pay for worker registration, induction, and access card

Pay for worker registration and order their ID cards to work for Service Stream. Worker registration costs $40 + GST per person for the management of roles, verification of documents, and supply of card (plastic and eCard). Annual renewal is $20 + GST. A tax invoice will be supplied on payment.

Step 4 > Add roles, upload documents, and book inductions

With your employees in the system, you will next select their name to Add New Role and choose the roles they’ll perform.

To choose the correct roles, search for the name of the project they’re working at to display only those roles. You must select two roles for each worker from this specific list – the project role and a trade or task role beginning with the project name.

Your selections will determine the competency documents (licences, for example) you’ll upload in the system to prove your worker’s qualifications to perform the chosen roles.

Depending on the project, you may also be prompted book an online induction from the system. The worker will be emailed a link and login details to complete the training from their device.

Pegasus validates documents and applies roles

Pegasus will validate the documents you’ve uploaded during registration. You’ll be emailed if any information needs correcting or updating. Upon document approval and induction completion, the roles will be applied to your workers in the system and their access ID cards issued.

It’s important that you keep all details up to date to continue working for Service Stream. You’ll be emailed if any worker’s documents are expiring in the system so you can update them.